We have a fault on our phone line currently meaning our internet access is down, ditto our landline.
Due to being Telstra Clear customers, we cannot get this looked at until at least Monday. I am starting to seriously re-think switching back to Telecom who can get things done on weekends and who do not make you battle a computerised phone help system that misunderstands you, then refuse to allow your husband to make a faults complaint because you were the one who originally got the account set up (despite every bill being addressed to Dr and Mrs Flannagan) and then who repeatedly tells you that there is no fault, you just have left the phone off the hook (they can tell by testing the line) and you are imagining having checked every phone in your house and are mistaken when you assert this is not the case, that there must be a fault… Yes Telecom is looking very attractive right now.
Hopefully we will be back online early next week. In the mean time, our presence will be intermittent as we borrow friends computers or frequent internet cafes to maintain our sanity.